Amplicon Benelux Support
Amplicon Benelux provides free pre and post-sales technical support to all customers. In this section you will find useful information about Amplicon support; this includes our simple returns process, Amplicon T&C's and full details about our on-site warranty packages.
Amplicon Benelux also provide a number of complementary services including calibration and EMC testing. If you want to find out more information about the additional services we offer, or you have any comments regarding the support supplied by Amplicon, do not hesitate to contact us at verkoop@ampliconbenelux.com
Contact support
Please make sure you fill in all the required information to allow us to provide you with the level of support you require.
Call the support team
Telephone support is available Mon-Thurs 08:30 to 17:00 and Fri 08:30 to 12:30
Returns
We operate a Return Materials Authorisation (RMA) system, for traceability reasons when processing returned goods. If a product requires repair, please fill in our returns form and we will forward an RMA number to you.
Please then return the goods enclosing a repair order detailing the nature of the fault, together with the RMA number provided by us.
If the product is within warranty, there will be no charge for repairs.